NHTSA Complaint #10285921 — 2007 MAZDA CX-7

ABOUT A YEAR(8/21/08) AFTER PURCHASE (NEW) MY '07 CX-7 A/C WENT OUT(THE COMPRESSOR) 49,000MI AND OF COURSE IT WAS OUT OF WARRANTY. IT WOULD BE A LITTLE EASIER TOO SWALLOW IF IT WAS JUST ONE PART BUT NO IT USUALLY ENDS IN MOST OF THE SYSTEM BEING REPLACED! THE MAZDA TECH TOLD US THAT THE COMPRESSOR CLUTCH ASSEMBLY FAILED/IMPLODED AND WAS IN FACT GLOWING RED/BURNING INSIDE THE HOUSING. THE FAILED FRAGMENTS ENTERED THE A/C'S SYSTEM AND BASICALLY RUINED THE OTHER PARTS. AFTER GOING ROUND AND ROUND WITH MAZDA CORP. THEY COVERED SOME (COMPESSOR AND A $500 GIFT CARD) WITHOUT MENTION OF FAULT (GO FIGURE!). I REALLY HAD TO STAY ON THEM TO DO ANYTHING. THEY WERE VERY RELUCTANT, EVEN THEN IT COST ME $700! I PAYED MY HALF AND HAD IT REPAIRED AT TIM MARBURGER MAZDA(OUT OF BUSINESS NOW). MY WIFE DOES A LOT OF TRAVEL TO/FROM WORK AND WHAT DO YOU KNOW, ON 9/25/09 AT @87,000 THE SAME THING HAPPENED AGAIN!!!!! NOW, I'M TRUELY PISSED! NOT SURE EVEN IF I HAVE OPTIONS AT THIS POINT. I'M READY TO TAKE THE HIT ON A TRADE IN VALUE OF MY CAR. I FEEL THIS MAY BE A YEARLY OCCURENCE AND I CAN NOT AFFORD IT! IN THE TWO YEARS WE'VE HAD THE CAR/SUV I HAVE HAD NOW 2 A/C COMPLETE FAILURES, 1 BAD IDLER PULLEY, JUST WAITING FOR THE NEXT THING BEFORE I CAN GET RID OF IT. YOU KNOW I TRADED IN A '01 CHEVY TAHOE W/ 225,000 AND NEVER HAD ANY KIND OF PROBLEMS LIKE THIS JUST MINOR UP KEEP THAT I EXPECTED! WE WILL NEVER BUY ANOTHER MAZDA AGAIN. *TR