NHTSA Complaint #10349424 — 2007 MAZDA CX-7

I RECENTLY BOUGHT A USED MAZDA CX-7 GRAND TOURING EDITION VEHICLE. I BOUGHT IT ON NOVEMBER 8, 2008 WITH 18,000 MILES ON IT. AFTER OWNING IT FOR A YEAR AND A HALF I WAS DRIVING TO WORK ONE MORNING WHEN I HEARD A POP AND CLANKING SOUND. I CONTINUED TO DRIVE UNTIL MY CAR STARTED LOSING POWER HOWEVER I MANAGED TO MAKE IT TO WORK. NO LIGHTS CAME ON, NOTHING. MY HUSBAND CAME THAT MORNING TO DRIVE THE CAR TO THE MECHANIC AND WITHIN 2 MILES ALL THE DASH LIGHTS CAME ON AND THE CAR LOST ALL POWER. IT WAS TOWED TO GRAPPONE MAZDA IN CONCORD NH FOR WHAT I THOUGHT WOULD BE WARRANTY WORK SINCE WE WERE STILL UNDER THE WARRANTY. WE WERE TOLD TO PRODUCE ALL SERVICE RECORDS WHICH WE DID, AND THEY FOUND SOME GAPS, HOWEVER, NEVER OVER THE RECOMMENDED 7500 MILES THAT THEY RECOMMEND FOR AN OIL CHANGE. OUR WARRANTY COVERAGE WAS DENIED TWICE. TO THIS DAY, WE STILL DON'T KNOW WHAT IS WRONG WITH OUR ENGINE. THERE HAVE BEEN SUGGESTIONS AND ALSO WE'VE BEEN TOLD THAT THE TURBO DEFINITELY WENT. WE OBTAINED A CARFAX TO SEE WHAT WAS DONE TO THE CAR BEFORE WE OWNED IT AND FOUND OUT THE TURBO HAD BEEN REPLACED BEFORE WE BOUGHT THE CAR WHEN IT WAS ONLY A YEAR OLD WITH 18,000 MILES ON IT. MAZDA IS REFUSING TO WORK WITH US ON THIS AND HAVE LEFT US WITHOUT A CAR NOW FOR 2 MONTHS. *TR