NHTSA Complaint #10285862 — 2007 MAZDA CX-7

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10285862
Vehicle	2007 MAZDA CX-7
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	September 25, 2009
Date Filed	September 30, 2009
Mileage	53,951 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

2007 MAZDA 2007 AIR CONDITIONING SYSTEM SERVICED AT 53,603 MILES NO DEFECT NOTED DESPITE OUR COMPLAINT OF POOR PERFORMANCE. DEALER SAID IT WAS A DIRTY CABIN FILTER. 53,951 MILES SUDDEN CATASTROPHIC FAILURE OF AIR CONDITIONING COMPRESSOR AND CLUTCH. HEAVY SMOKE AND BURNING ODOR FROM ENGINE COMPARTMENT WIFE AND KIDS EVACUATED WHAT THEY THOUGHT WAS A BURNING CAR ON A BUSY STREET. COMPRESSOR/CLUTCH LOCKED UP BELTS LOSS OF ENGINE ACCESSORIES AND ENGINE COOLING. TURNS OUT THIS IS A KNOWN ISSUE WHICH MAZDA REFUSES TO ACKNOWLEDGE. *TR

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