NHTSA Complaint #10285471 — 2004 VOLVO XC90
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10285471 |
| Vehicle | 2004 VOLVO XC90 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 71,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
I WAS WONDERING IF THERE HAS BEEN A RECALL FOR 2004 XC-90'S BECAUSE OF THERE EXTREMELY DANGEROUS ELECTRICAL FAILURE. THIS PAST WEEKEND AFTER ABOUT 3 HOURS OF HIGHWAY DRIVING THE WHOLE DASHBOARD AND NAVIGATION FLICKERED AND RESTARTED. IT DID THEY 3 OR 4 TIMES UNTIL IT DID A SIMILAR THING WHERE THE ENTIRE DASHBOARD AND NAVIGATION SHUT DOWN. THE ABS LIGHT CAME ON AND IT TOLD ME THERE WAS BREAK FAILURE AND TO PULL OVER SLOWLY. I HAD NO BLINKERS OR HAZARD LIGHTS AND THE HEADLIGHTS EVEN WENT OFF. THIS IS EXTREMELY HAZARDOUS. I PULLED OVER AND TURNED THE CAR OFF. TURNING IT BACK ON IT DROVE OK FOR A FEW MINUTES UNTIL IT FLICKERED AGAIN. I FINALLY MADE IT TO MY DESTINATION AND TOOK IT TO A VOLVO DEALERSHIP WHO COULD NOT FIGURE IT OUT. THEY CHARGED $160 TO TRY AND "FIGURE IT OUT" BUT THEY JUST ENDED UP UPGRADING THE SOFTWARE. ON MY TRIP BACK DOWN TO NYC, THE SAME THING BEGAN HAPPENING AFTER ABOUT 3 HOURS OF DRIVING. IT FLICKERED A FEW TIMES AND AGAIN WENT COMPLETELY DARK TELLING ME TO PULL OVER ON THE FREEWAY. AFTER PULLING OVER THE AIRBAG MESSAGE COMES ON. I HAVE READ VARIOUS PLACES ONLINE OF THIS HAPPENING TO OTHER PEOPLE SO THIS IS NOT A RARE CONDITION. THIS SEEMS LIKE A VERY DANGEROUS SITUATION WHICH VOLVO SHOULD REALLY TAKE CARE OF. ASKING CUSTOMERS TO PAY $1200 TO REPLACE A CEM WHEN IT REALLY SHOULD BE A RECALL IS A LITTLE RIDICULOUS. *TR
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