NHTSA Complaint #10284697 — 2004 MERCURY MOUNTAINEER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10284697
Vehicle	2004 MERCURY MOUNTAINEER
Component	ELECTRICAL SYSTEM
Date of Incident	September 4, 2009
Date Filed	September 21, 2009
Mileage	86,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

WHILE DRIVING 35-45 MPH, CAR SUDDENLY SHUT DOWN. CHECK ENGINE LIGHT AND BATTERY LIGHT CAME ON. LOSS OF POWER STEERING, POWER BRAKES, ACCELERATION. MANEUVERED VEHICLE TO NEARBY PARKING LOT, WAITED, AND THEN RESTARTED THE VEHICLE. NO PROBLEM IN RESTARTING VEHICLE AND ALL WARNING LIGHTS WERE OFF. USED CRUISE CONTROL PRIOR TO INCIDENT. INTERMITTENT PROBLEM; UNABLE TO RE-CREATE FOR FORD DEALER TO DIAGNOSE. NEW BATTERY WAS INSTALLED BY FORD DEALER IN WINTER 2009. *TR

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