NHTSA Complaint #10284586 — 2004 TOYOTA SIENNA

THE POWER DOORS OF OUR 2004 SIENNA FROZE EACH WINTER SINCE PURCHASE AND WOULD NOT OPERATE UNTIL VEHICLE WARMED - 2 CHILDREN HAD TO CLIMB IN AND OUT THROUGH FRONT DOORS. THIS WINTER, PROBABLY FEBRUARY ONE CABLE SNAPPED ON PASSENGER SIDE, OTHER CABLE FRAYED AND REFUSED TO OPERATE - DEALER ESTIMATED APPROXIMATELY $600 PER DOOR FOR REPAIRS. MY HUSBAND TOLD HIM WE WOULD WAIT UNTIL THE RECALL WAS ISSUED AS THIS WAS A SAFETY CONCERN. MY HUSBAND DISCONNECTED THE DOORS SO THEY WOULD OPERATE MANUALLY - WHICH IN NOT SOMETHING THE TOYOTA DESIGN ALLOWED FOR. SINCE MY HUSBAND DISCONNECTED THE DOOR, WE HAVE EXPERIENCED SOME OTHER ELECTRICAL PROBLEMS, NOT CERTAIN IF THEY ARE RELATED. ALSO HAVE HAD PROBLEMS MAINTAIN AIR PRESSURE IN TIRES ALTHOUGH NOT ALL WHEEL DRIVE MODEL. DEALER WAS SUPPOSED TO CONTACT US TO SCHEDULE ADDITIONAL RECALL WORK ON THE VEHICLE, BUT HAS NOT DONE SO, I BELIEVE BECAUSE WE CONTINUE TO REFUSE OPTIONAL MAINTENANCE WORK AND THE ASSOCIATED EXPENSE. I WORK EXTREMELY CLOSE TO HOME FOR THE LAST 4 YEARS AND OUR VEHICLE HAD APPROXIMATELY 48,000 WHEN THE DOORS BROKE. I NOW HAVE APPROXIMATELY 52,000 MILES. *TR