NHTSA Complaint #10283674 — 2000 FORD WINDSTAR

PURCHASED A VEHICLE OFF OF THE WHITE ALLEN LOT WITH ADDITIONAL COVERAGE WITH WYNN'S PLUS EXTENDED WARRANTY ON MAY 31, 2009. IN AUGUST 2009, THE VAN IS VERY LOOSE AND UNSTEADY WHILE DRIVING. TOOK TO GRISMER ON SEPTEMBER 5, 2009 TO FIND THAT THE FRONT TIE RODS NEEDED TO BE REPLACED. STILL UNSTEADY ESPECIALLY IN THE REAR. ON SEPTEMBER 10, 2009 THE REAR AXLE BEAM BROKE IN TWO! THE WARRANTY COMPANY WILL NOT COVER, AND I COME TO FIND OUT THROUGH RESEARCHING THAT ACROSS THE U.S. THOUSANDS OF PERSONS HAVE HAD THIS AXLE BREAK ON THEM NEARLY MISSING DEATH ON HIGHWAYS AND BYWAYS. FORD IS AWARE OF THE DEFECTIVE AXLE BEAM YET HAS MADE NO ATTEMPT TO MY KNOWLEDGE TO RECALL. LIVES ARE HANGING IN THE BALANCE AND IT SEEMS THEY ARE MORE CONCERNED ABOUT LOSING MONEY. I CAN UNDERSTAND THE CONCERN ESPECIALLY WITH THE ECONOMY THE WAY IT IS. HOWEVER, THE CONSUMER SHOULD NOT HAVE TO PAY WITH THEIR LIVES AND THE LIVES OF THEIR CHILDREN BECAUSE FORD DECIDED THAT MONEY WAS MORE IMPORTANT THAN HUMAN LIFE. NOT TO MENTION HAD THEY BEEN MORE CONCERNED ABOUT QUALITY VS. QUANTITY, PERHAPS THIS WOULD NOT BE A COMPLAINT THAT THOUSANDS OF PEOPLE HAVE TO MAKE. THE MONEY SPENT REPAIRING THE DEFECT THAT IS NOT COVERED ($1,000) STILL DOESN'T GIVE YOU PEACE OF MIND THAT YOU AND YOUR FAMILY ARE SAFE BECAUSE THEY HAVE MADE NO EFFORT TO REPLACE THE PART WITH ONE THAT IS NOT DEFECTIVE. YOU JUST REPLACE IT WITH ANOTHER DEFECTIVE PART! WHEN DID HUMAN LIFE BECOME SO INSIGNIFICANT THAT A CAR COMPANY WHO KNOWS THAT THERE IS A SAFETY ISSUE, CAN IGNORE IT PUTTING LIVES AT RISK AND MAKE MONEY OFF OF THE ROLLING DEAD! IF YOU ARE LIKE ME, YOU NEED TO GET TO WORK, PICK UP, DROP OFF KIDS, GO OUT OF TOWN. AS LONG AS THERE IS NO RECALL EFFORT FOR THIS PART, AMERICANS TAKE THE RISK OF NEVER COMING HOME TO THEIR FAMILIES OR THEIR FAMILIES NOT MAKING IT HOME FROM A LITTLE LEAGUE FOOTBALL GAMES, SOCCER, BALLET ETC. IT IS TRAGIC AND SOMEONE NEEDS TO DO SOMETHING BEFORE LIVES ARE LOST. NO ACTION HAS BEEN TAKE. *TR