NHTSA Complaint #10282921 — 2000 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10282921
Vehicle	2000 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	August 28, 2009
Date Filed	September 4, 2009
Mileage	90,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

ON AUGUST 28, 2009 I WAS DRIVING WITH MY HUSBAND AND TWO CHILDREN UNDER AGE 2 ON THE MASSACHUSETTS TURNPIKE WHEN OUR 2000 FORD EXPLORER SUDDENLY ACCELERATED. I COULD NOT STOP THE CAR WITH THE BRAKES AND WAS FORCED TO PUT THE CAR IN NEUTRAL TO FINALLY GET THE CAR TO STOP. I WAS USING THE CRUISE CONTROL AT THE TIME AND HAD IT SET JUST UNDER 70 MPH. MY CAR AT ONE POINT WAS GOING ALMOST 90 AS WE TRIED TO FIGURE OUT WHAT TO DO WHILE MY FOOT WAS ALL THE WAY ON THE BRAKE. WE WERE LUCKY TO HAVE SURVIVED THIS INCIDENT. A LOCAL GARAGE SAID THAT THE CRUISE CONTROL MUST HAVE STUCK AND THEY HAVE DISCONNECTED THE WIRES BUT NOW LEAVE US WITH DAMAGE TO THE CAR WE ARE STILL TRYING TO DIAGNOSE. *TR

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