NHTSA Complaint #10282338 — 2003 HONDA PILOT

OUR 2003 HONDA PILOT LOCKED UP ON THE HIGHWAY DUE TO TRANSMISSION FAILURE OF THE 2ND GEAR. WE WERE TRAVELING IN THE 3RD LANE OVER 60 MPH WHEN BOTH FRONT TIRES LOCKED AND WE SKIDDED TO A HALT IN LESS THAN 200 YARDS ON THE HIGHWAY. PRIOR TO OUR VEHICLE BREAKING DOWN, THERE WERE NO SIGNS OF DANGER, NO UNUSUAL SOUNDS, NO BLINKING LIGHTS OR ANY HESITATION WITH THE CAR. OUR VEHICLE HAD 138,400+ MILES AND HAS BEEN SERVICED REGULARLY ACCORDING TO HONDA'S RECOMMENDED MAINTENANCE SCHEDULES, INCLUDING ALL TRANSMISSION FLUID CHANGES. ON MAY 7, 2004 WITH 36,384 MILES, OUR VEHICLE HAD RECEIVED A RETROFIT OF THE A/T OIL JET KIT DUE TO HONDA'S 04-021B SAFETY RECALL ON THE AUTOMATIC TRANSMISSION SECOND GEAR. LUCKILY NO ONE WAS INJURED AND THERE WERE NO OTHER VEHICLES INVOLVED IN THE INCIDENT. THE CAR BEHIND US STOPPED JUST IN TIME TO AVOID A COLLISION. OUR CAR COULD NOT BE ROLLED INTO THE BREAKDOWN LANE AS BOTH FRONT WHEELS WERE LOCKED AND WE WERE STRANDED IN THE 3RD LANE. A POLICE OFFICER WAS CALLED TO THE SCENE AND LOGGED THE INCIDENT AS A DISABLED VEHICLE. THE OFFICER REQUESTED FOR IMMEDIATE TOWING SINCE WE WERE IN A DANGEROUS LOCATION. THE CAR WAS TOWED TO A HONDA DEALER, WHO PROVIDED THE FOLLOWING DIAGNOSIS AND ESTIMATE: "TRANSMISSION INTERNAL FAILURE BOTH FRONT AXLES TWISTED NEEDS 2 TIRES - FLAT SPOTS ALIGNMENT $5,199.14 PLUS TAX" WE OPTED NOT TO REPAIR THE HONDA AND INSTEAD PURCHASED A NEW NON-HONDA VEHICLE AND RECEIVED A TRADE-IN VALUE FOR 'AS-IS' CONDITION. *TR