NHTSA Complaint #10278250 — 2002 BUICK LESABRE

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS issue reported to NHTSA

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Complaint Details

ODI Number	10278250
Vehicle	2002 BUICK LESABRE
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	June 24, 2009
Date Filed	July 24, 2009
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

RIGHT SIDE PASSENGER WINDOW REGULATOR BROKE ON 24JUN09 AND LEFT SIDE BACK PASSENGER WINDOW REGULATOR BROKE ON 13JUL09. BOTH WINDOWS FIXED IN UP POSITION AT LOCAL REPAIR SHOP. REPAIR FOR EACH WINDOW IS OVER $400. MECHANICS STATES THAT THIS IS A KNOWN DEFECT IN THIS MODEL AND EXPECT THE OTHER TWO WINDOW REGULATORS TO FAIL. CONTACTED GM/BUICK AND THEY SAID THEY HAVE NOT HAD ENOUGH COMPLAINTS TO WARRANT A RECALL AND FIX OF THIS PROBLEM. I FEEL THIS COMPANY SHOULD BE HELD ACCOUNTABLE FOR THIS DEFECT. PART IS MADE OF METAL AND PLASTIC (METAL CHAIN THAT GOES OVER A PLASTIC WHEEL). RESEARCHED INTERNET FOR CUSTOMER FEEDBACK ON THIS PROBLEM AND FOUND MANY CUSTOMER COMPLAINTS ABOUT THIS MECHANISM. *TR

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