NHTSA Complaint #10424627 — 2002 BUICK LESABRE

AT APPROXIMATELY 25,000 MILES, MY 2002 BUICK LESABRE'S REAR DRIVER'S SIDE WINDOW REGULATOR WENT OUT IN THE MIDDLE OF THE WINTER WHILE A CHILD WAS IN THE BACK SEAT. IT JUST FELL DOWN, AND BARELY MISSED HARMING THE CHILD. THREE DAYS LATER, I REPLACED THE PART. FOUR DAYS AFTER THAT, THE REAR PASSENGER SIDE WINDOW DID THE EXACT SAME THING. I REPLACED THE PART. TWO MONTHS AFTER THAT, BOTH THE FRONT WINDOW REGULATORS WENT OUT. THOSE PARTS WERE REPLACED. FOUR MONTHS LATER, THE FRONT PASSENGER SIDE WENT OUT AGAIN. WITHIN TWO WEEKS, ALL FOUR WINDOW REGULATORS HAD GONE OUT FOR A SECOND TIME. THEY WERE ALL REPLACED AT THE SAME TIME. SIX MONTHS LATER, AND NOW THREE OF THE FOUR ARE OUT AGAIN. (ONLY THE DRIVER'S WINDOW REMAINS WORKING AT THIS POINT.) I HAVE SPENT OVER $1,500 IN JUST OVER A YEAR, GETTING PARTS REPLACED FOR THE WINDOWS AND STILL THE PROBLEM PERSISTS. I HAVE SPENT $98.50 ON DIFFERENT TYPES OF TAPE TO TRY TO FIND ONE THAT WILL HOLD THE WINDOWS UP, SO THEY DO NOT BREAK WHILE DRIVING. I HAVE HAD NO LUCK FINDING ONE THAT HOLDS FOR MORE THAN A DAY OR TWO. THIS IS AN EXTREME DANGER TO EVERYONE IN MY CAR, ALONG WITH OTHERS ON THE ROAD, BECAUSE I HAVE TO USE SO MUCH TAPE TO HOLD THEM UP THAT I CANNOT SEE MY MIRRORS PROPERLY. I HAVE TO TRAVEL WITH SMALL CHILDREN IN MY CAR WITH CHILD SAFETY SEATS, BUT I CANNOT TRUST THE WINDOWS TO STAY UP AND AM TIRED OF CONSTANTLY BEING SCARED THAT ONE WILL COME DOWN AND BREAK NEAR THE CHILDREN, BUT HAVE ALREADY SPENT SO MUCH TRYING TO FIX IT THAT I CANNOT POSSIBLY SINK ANY MORE MONEY INTO 'FIXING' SOMETHING THAT IS NOW APPARENT WILL NEVER BE 'FIXED'. *TR