NHTSA Complaint #10575336 — 2002 BUICK LESABRE

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS issue reported to NHTSA

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Complaint Details

ODI Number	10575336
Vehicle	2002 BUICK LESABRE
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	March 20, 2003
Date Filed	March 28, 2014
Mileage	4,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

WINDOW MOTORS ON ALL WINDOWS IN THE VEHICLE HAVE BEEN REPLACED MULTIPLE TIMES. IF A CRASH HAD OCCURRED I WOULD BE UNABLE TO OPEN WINDOW TO ESCAPE IF UNABLE TO OPEN DOOR. TALKED TO BUICK AND THEY REFUSE TO ACKNOWLEDGE THE PROBLEMS WITH THE WINDOW MOTORS, I HAVE BEEN IN CONTACT WITH OTHER BUICK LESABRE OWNERS (AT LEAST 100) AND THEY HAVE HAD THE SAME ISSUES WITH THE WINDOW MOTORS FAILING AND NEEDING REPLACEMENT MULTIPLE TIMES WITH A FEW OWNERS STATING BEING UNABLE TO EXIT THE VEHICLE AFTER A CRASH BECAUSE THEY COULD NOT OPEN THE VEHICLE WINDOWS. AGAIN BUICK HAS NOT OFFERED ANY HELP IN THIS MATTER NOR HAVE THEY EVEN ACKNOWLEDGED THERE WAS A PROBLEM. *TR

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