NHTSA Complaint #10277961 — 2003 DODGE RAM 3500 SUSPENSION:FRONT

Complaint Details

ODI Number	10277961
Vehicle	2003 DODGE RAM 3500
Component	SUSPENSION:FRONT
Date of Incident	May 17, 2009
Date Filed	July 22, 2009
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

UPPER AND LOWER BALL JOINTS HAVE BEEN REPLACED 6 TIMES. DURING THE MOST RECENT REPLACEMENT MECHANIC DETERMINED THE PROBLEM TO BE AN IRREGULARITY IN THE MACHINING PROCESS WHICH PREVENTS THE UPPER BALL JOINTS FROM TIGHTENING PROPERLY, THUS CAUSING THE FAILURE OF THE NEW BALL JOINTS AND UNIVERSAL WHICH AS ALSO BEEN REPLACED TWICE. I CONSIDER THIS AN EXTREMELY SERIOUS SAFETY CONCERN WHICH COULD RESULT IN A SERIOUS ACCIDENT OR DEATH IF IT WERE TO OCCUR ON A MAJOR HIGHWAY AT 55 MPH. *TR

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