NHTSA Complaint #10275356 — 2007 LEXUS ES350

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	10275356
Vehicle	2007 LEXUS ES350
Component	EXTERIOR LIGHTING
Date of Incident	February 1, 2009
Date Filed	June 30, 2009
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

07/LEXUS/ES350/4DR FOR THE PAST 6 MONTHS, MY HEADLIGHTS HAVE BEEN GOING ON AND OFF. I CAN BE DRIVING AT NIGHT, AND THE LIGHTS WILL JUST GO OUT. THEN I AM LEFT TO DRIVE IN THE DARK. SOMETIMES IF I TURN THE LIGHTS OFF AND THEN BACK ON AGAIN, THEY WILL COME BACK ON, BUT ONLY BRIEFLY. THIS IS A SAFETY HAZARD. I AM FINE AS LONG AS IT IS DAYTIME, BUT AT NIGHT, THIS IS QUITE SCARY. THE DEALERSHIP HAS TOLD ME THAT IT WOULD COST $800 DOLLARS TO REPLACE BOTH LIGHTS. THEN THEY SAID IT WOULD COST $400 TO REPLACE THEM WITH LESS THAN STANDARD BULBS. THIS IS UNACCEPTABLE - JUST FOR HEADLIGHT BULBS. PLEASE HELP ME BEFORE SOMEONE GETS HURT. THANK YOU *TR

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