NHTSA Complaint #10474180 — 2007 LEXUS ES350

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	10474180
Vehicle	2007 LEXUS ES350
Component	EXTERIOR LIGHTING
Date of Incident	August 21, 2012
Date Filed	September 7, 2012
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I WAS DRIVING ON THE INTERSTATE AND BOTH HEAD LIGHTS WENT OUT AT 70 MPH. THE PROBLEM STARTED WITH ONE LIGHT THEN THE OTHER WITH NO REASON. YOU CAN SWITCH THEM ON AND OFF SEVERAL TIME AND THEY USUALLY COME BACK ON BUT WHEN THEY BOTH WENT OFF AT THE SAME TIME AT 70MPH THEY RESTORED A 8 TIMES! I TOOK THE CAR THE DEALER AND INSTANTLY THEY START TALKING ABOUT WHAT I NEEDED TO PAY. I SHOULD NOT HAVE TO PAY FOR MANUFACTURES DEFECT. AS MANY MANY 2007 ES 350S ARE HAVING THE SAME PROBLEM, BUT THERE NO RECALL. THIS A SAFETY ISSUE. I DO NOT HAVE A CASE OPEN WITH THE LEXUS CORPORATION BUT THEY ARE SINGING THE SAME SONG AS THE DEALER. I GUESS SOMEONE HAS TO SERIOUSLY INJURED OR DIE LIKE ES350 THAT HAD THE ACCELERATION PROBLEM TO PAY ATTENTION. VERY SAD. *TR

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