NHTSA Complaint #10275298 — 2003 FORD EXPLORER

I BOUGHT MY 2003 EXPLORER IN 2002 AT 110 MILES. WITHIN THE 3 YEAR WARRANTY THE AIR CONDITIONING HAD A URINE SMELL AND KNOCKING NOISE IN THE REAR BUT THEY DIDN'T WANT TO FIX IT. AS A RESULT I HAVE A SLOW LEAK WHICH MEANS IT HAS TO BE CHARGED EVERY YEAR. IN FEB 2007 A CRACK FORMED IN THE REAR PANEL THEY DIDN'T WANT TO FIX. OCTOBER 2007 AT 45000 MILES I NEEDED WHEEL BEARINGS FOR INSPECTION. AT 48000 MILES WHEN I PAID MY TRUCK OFF MAY 2008, WITHIN A FEW DAYS THE 0/D LIGHT & SERVICE ENGINE SOON LIGHT CAME ON RESULTING IN MY GEARS SLIPPING. I FOUND OUT THROUGH SEVERAL SHOPS THAT MY 2ND AND FIFTH GEARS WERE BURNED OUT. THE DEALERSHIP SAID THE SOLENOID BODY, THEN HAS TO GO IN TO CHECK FOR MORE. I FILED A COMPLAINT WITH THE ATTORNEY GENERAL BECAUSE I HAD NO EXTENDED WARRANTY WHICH WAS A WASTE OF TIME BECAUSE FORD WASN'T COOPERATING. SO NOW IT'S JUNE 2009 AND I'M STILL DRIVING IT A WHOLE YEAR LATER BECAUSE I CAN'T AFFORD TO GET IT FIXED. I LEARNED HOW TO DRIVE THE TRUCK BUT I'M REMINDED EVERYDAY ABOUT THE PROBLEMS. PARK TO REVERSE IS A STRUGGLE, IT DOESN'T START EASILY SOMETIMES, IT HAS NO POWER WHILE DRIVING, ABS AND DOOR AJAR LIGHTS STAY ON, AND REVERSE ALARM WHEN TO CLOSE DOESN'T WORK, AND INSTEAD OF BEING HAPPY I PAID IT OFF IT'S NOTHING BUT A FEELING OF FRUSTRATION, ANGER, AND REGRET FOR BUYING FROM FORD. *TR