NHTSA Complaint #10274663 — 2000 JAGUAR S-TYPE SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Complaint Details

ODI Number	10274663
Vehicle	2000 JAGUAR S-TYPE
Component	SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Date of Incident	June 19, 2009
Date Filed	June 22, 2009
Mileage	79,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2000 JAGUAR S-TYPE. THE CONTACT STATED THAT THE FRONT CONTROL ARM AND LOWER BALL JOINT WERE DESTROYED. WHILE DRIVING 25 MPH, THE VEHICLE BEGAN MAKING A NOISE AND A LIGHT ILLUMINATED ON THE INSTRUMENT PANEL, WHICH INDICATED THAT THE ENGINE LOST POWER. THE VEHICLE SHUT OFF AND WAS RESTARTED. A MECHANIC STATED THAT A LOWER BALL JOINT FAILED AND DAMAGED THE CONTROL ARM. THE VEHICLE IS CURRENTLY AT THE CONTACT'S RESIDENCE. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V359002 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT), ALTHOUGH THE FAILURES WERE IDENTICAL. THE VEHICLE WILL HAVE TO BE REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE 79,000. UPDATED 07/14/09 *BF UPDATED 07/16/09.*JB

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