NHTSA Complaint #10157720 — 2000 JAGUAR S-TYPE SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Complaint Details

ODI Number	10157720
Vehicle	2000 JAGUAR S-TYPE
Component	SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Date of Incident	May 17, 2006
Date Filed	May 17, 2006
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

DT*: THE CONTACT STATED AT VARIOUS SPEEDS, THE VEHICLE MAKES A CLUNKING NOISE IN THE FRONT END. ON NOVEMBER, 9 2005 A NHTSA RECALL, #00V359002 WAS PERFORMED ON THE VEHICLE CONCERNING, THE LOWER BALL JOINTS HOWEVER, THE DEALERSHIP ONLY TORQUE THE LOWER BALL JOINTS UNDER THE RECALL AND ACCORDING TO THE CONTACT DID NOT PROPERLY INSPECT THE COMPONENTS. THE NOISE WAS PRESENT PRIOR TO AND AFTER THE RECALL WAS PERFORMED. WHEN THE VEHICLE WAS INSPECTED BY THE DEALERSHIP IN JANUARY 2006, IT WAS DETERMINED THE LOWER BALL JOINTS NEED TO BE REPLACED. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR WITHOUT CHARGE UNDER THE RECALL.

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