NHTSA Complaint #10273452 — 2006 TOYOTA COROLLA

UPDATED: WHAT WE SENT TO TOYOTA TO NHTSA: PLEASE INVESTIGATE PART LINKED TO TROUBLE CODE: P2716 EG042-07 PART? 2006 COROLLA WITH 40K DECIDED TO TURN ITSELF OFF WHILE I WAS ON THE HIGHWAY WITH OUR DAUGHTER IN THE CAR. WE TRIED TO MAKE OUR WAY TO THE SHOULDER ON I81S TO RETURN HOME AND WERE ALMOST PROMPTED INTO AN ACCIDENT AS A TRACTOR TRAILER NEARLY REAR-ENDED US. WHEN MY HUSBAND ARRIVED HE HAD A SCAN TOOL WITH HIM AND THE CODE P2716 CAME UP. WE THEN WE HAD IT TOWED TO GAULT TOYOTA IN ENDWELL, NY, AND THE SERVICE CENTER MENTIONED THAT FOR OUR CAR THIS PART WOULD NOT QUALIFY FOR UNDER WARRANTY COVERAGE. (WE BOUGHT THE CAR USED FROM A PRIVATE OWNER BUT MUST ACKNOWLEDGE VERY POOR SERVICE CONCERN AND HELPFULNESS AT THIS DEALERSHIP. WE WERE CHARGED A FEE TO DIAGNOSE A PART WHICH HAD NOT BEEN BROKEN-THE BATTERY-AND AFTER THAT DEBACLE GAULT ACKNOWLEDGED IT WAS THE EG042-07 PART-THE ECU PRESSURE CONTROL SOLENOID AND THE OUR DIAGNOSIS OF THE TROUBLE CODE P2716 WAS CORRECT- FEE PAID TO GAULT $58) GAULT TOYOTA MENTIONED THAT THE PART IS BACKORDERED AND WILL TAKE POSSIBLY UNTIL 7/07/09 TO RECEIVE. PLEASE HELP US TO GET THIS PART AND POSSIBLY OUR $58 SERVICE FEE WHICH WAS CHARGED. THE EXPERIENCE WAS SOMEWHAT TRAUMATIC BY EXPERIENCING AN UNEXPECTED ENGINE FAILURE IN TRAFFIC AND TRYING TO THINK IN A CRISIS ENVIRONMENT TO TRY TO WEAVE FROM THE LEFT LANE TO THE RIGHT OF THE DRIVING LANE IN A DECENT AMOUNT OF TRAFFIC. I WAS PERSONALLY SHAKEN UP RELIVING THE DETAILS AND POSSIBLE CONSEQUENCES FOR THE NEXT FEW DAYS. WE NOW MUST PAY ALMOST $900 FOR THIS DANGEROUS ORDEAL. (FOR THE ECU PART) WE HAVE SENT A COMPLAINT AND REQUEST FOR RECALL FOR THIS ITEM TO THE NHTSA (ODI COMPLAINT #: 10273306) AND HAVE SENT A LETTER TO OUR SENATOR. (SENATOR LIBOUS R-BINGHAMTON) THANKS AND PLEASE SEND US THE PART TO THE FOLLOWING: PART EG042-07 REFUND OF $58 SERVICE CHARGE (INCORRECT DIAGNOSIS FEE) MICHELLE ZDUNIAK *TR