NHTSA Complaint #10272886 — 2008 SUBARU OUTBACK

TL*THE CONTACT OWNS A 2008 SUBARU OUTBACK. WHILE STOPPED AT A STOP SIGN, THE CONTACT'S VEHICLE WAS REAR-ENDED BY ANOTHER VEHICLE. THE DRIVER'S SIDE SEAT BELT FAILED TO WORK PROPERLY AND THE CONTACT STRUCK THE STEERING COLUMN AND WINDSHIELD. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK AND ARM INJURIES. SHE FEELS THAT THE SEAT BELTS DO NOT RETRACT AND SECURE AN OCCUPANT IN PLACE WHEN A CRASH OCCURS. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE SEAT BELTS WERE FUNCTIONING AS DESIGNED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED TO TAKE THE VEHICLE TO THE DEALER FOR FURTHER INSPECTION. THE FAILURE MILEAGE WAS 13,000 AND CURRENT MILEAGE WAS 14,002. UPDATED 08/04/09 *BF UPDATED 08/11/09.*JB