NHTSA Complaint #10268321 — 2000 FORD EXPLORER

MY FIRST CAR WAS A 2000 FORD EXPLORER AND I COULD NOT BE MORE DISAPPOINTED WITH THE PERFORMANCE OF THIS VEHICLE. ALTHOUGH I HAVE HAD THE CAR NOW FOR A FEW YEARS, IT HAS NEVER BEEN IN AN ACCIDENT. THERE HAVE BEEN SOME MINOR ISSUES WITH THE CAR THAT ARE EXPECTED WITH NORMAL WEAR AND TEAR. HOWEVER AT ONLY ABOUT 60,000 MILES I STARTED HAVING VERY BAD TRANSMISSION PROBLEMS. THE O/D LIGHT FLASHES NEARLY EVERY TIME I DRIVE THE CAR AND THE TRANSMISSION (AUTOMATIC) SKIPS EVERY TIME AFTER FIRST GEAR. AFTER DOING SOME RESEARCH I REALIZED THAT THIS IS NOT A RANDOM OCCURRENCE. THERE ARE NUMEROUS FORD EXPLORER OWNERS WITH THIS SAME PROBLEM AND FORD HAS YET TO ACKNOWLEDGE AND HELP FIX THIS PROBLEM. I INITIALLY THOUGHT THAT IT WAS JUST MY CAR POSSIBLY GETTING OLD, HOWEVER AFTER SPENDING HOURS RESEARCHING MY PROBLEM I QUICKLY REALIZED THAT THIS IS NOT AN AGE ISSUE. I ALSO DO NOT HAVE THAT MANY MILES ON MY CAR. UNFORTUNATELY I DO NOT HAVE THE $2000+ TO COMPLETELY REPLACE MY TRANSMISSION WHICH APPARENTLY SEEMS TO BE MY ONLY OPTION. IT HAS GOTTEN TO THE POINT WHERE I AM AFRAID TO DRIVE MY CAR BECAUSE EVERY TIME I TURN IT ON AND START DRIVING THESE PROBLEMS OCCUR. *TR