NHTSA Complaint #10267957 — 2004 FORD F-350 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

Complaint Details

ODI Number	10267957
Vehicle	2004 FORD F-350
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Date of Incident	April 25, 2009
Date Filed	May 7, 2009
Mileage	79,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MN

Consumer Description

TL*THE CONTACT OWNS A 2004 FORD F350. THE CONTACT STATED THAT SMOKE APPEARED FROM THE EGR COOLER TUBE. SHE ALSO SMELLED ANTIFREEZE IN THE CAB OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT IT WAS STILL SAFE TO DRIVE AND TO RETURN IF THE FAILURE WORSENED. LATER, THE CONTACT NOTICED THICK, BLACK OIL COMING FROM THE EXHAUST. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE MECHANIC REPLACED THE EGR COOLER TUBE WITH A KIT FROM FORD AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS 79,000. UPDATED 06/09/09.*JB

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