NHTSA Complaint #10267757 — 1996 JEEP GRAND CHEROKEE

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10267757
Vehicle	1996 JEEP GRAND CHEROKEE
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	January 5, 2009
Date Filed	May 5, 2009
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

TL*THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HIS VEHICLE STALLS FOR NO REASON. THE FAILURE OCCURS IN TRAFFIC ON OCCASION AND TAKES A COUPLE OF MINUTES BEFORE RESTARTING. THE FAILURE OCCURS WHILE DRIVING AT LOW SPEEDS OR UP TO 50 MPH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNAWARE OF THE STALLING ISSUE. AFTER THE CONTACT COMPLAINED NUMEROUS TIMES, THE DEALER REPLACED THE COIL AND CHARGED THE CONTACT $300. THE DEALER WILL NOT ALLOW THE CONTACT TO RETURN BECAUSE THE FAILURE STILL PERSISTS. THE MANUFACTURER STATED THAT THEY DO NOT GET INVOLVED WITH INDIVIDUAL DEALERS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 125,000.

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