NHTSA Complaint #10266389 — 2007 MERCURY MILAN

TIRES issue reported to NHTSA

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Complaint Details

ODI Number	10266389
Vehicle	2007 MERCURY MILAN
Component	TIRES
Date of Incident	November 1, 2008
Date Filed	April 22, 2009
Mileage	17,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

SINCE NOVEMBER 2008, I'VE HAD TO BUY TWO NEW TIRES AND REPLACE THE VALVE STEMS ON THE OTHER TWO TIRES ON MY 2007 MERCURY MILAN. FAULTY VALVE STEMS COST ME $450 ON A CAR THAT WASN'T EVEN TWO YEARS OLD. THE MECHANICS WHO WORKED ON MY CAR ALL INFORMED ME OF THE BAD VALVE STEMS THAT WENT OUT IN 2007, SO WHY AS AN OWNER WAS I NEVER TOLD ABOUT THIS PROBLEM WHEN I PURCHASED THE CAR? ISN'T IT THE MANUFACTURER'S RESPONSIBILITY TO INFORM THE CUSTOMER OR BE PRO-ACTIVE AND REPLACE THE TIRES? *TR

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#10246788 — October 27, 2008 — I HAVE A 2007 MERCURY MILAN AND I HAVE BEEN BOTHERED BY SLOW LEAKS IN THE TIRES SINCE I PURCHASED THE CAR IN MARCH 20...

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