NHTSA Complaint #10265091 — 2004 TOYOTA MATRIX

STRUCTURE:BODY:HOOD issue reported to NHTSA

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Complaint Details

ODI Number	10265091
Vehicle	2004 TOYOTA MATRIX
Component	STRUCTURE:BODY:HOOD
Date of Incident	March 22, 2009
Date Filed	April 13, 2009
Mileage	96,557 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I WAS DRIVING ON INTERSTATE 88 AT ABOUT 70 MPH AND AT MILE MARKER 117 THE HOOD OF MY CAR FLEW OPEN AND SHATTERED MY WINDSHIELD. I WAS STUCK IN THE FAST LANE OF TRAFFIC BECAUSE I WAS IN A CONSTRUCTION ZONE AND THE SHOULDERS WERE BLOCKED OFF. I HAD NOWHERE TO GO, AND IT WAS A VERY SCARY SITUATION. THE HOOD LATCH HAS NEVER FAILED BEFORE, AND THE LAST TIME I HAD MY HOOD OPEN WAS WHEN I HAD MY OIL CHANGED ABOUT TWO MONTHS BEFORE. I HAD DRIVEN ON THE INTERSTATE MANY TIMES SINCE THEN, AND THE HOOD WAS SECURELY LATCHED. I REPORTED MY DAMAGES TO MY INSURANCE COMPANY, AND THE HOOD, WINDSHIELD, ROOF AND GRILL OF MY CAR WERE REPLACED, TOTALING $4,800 IN DAMAGES. *TR

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