NHTSA Complaint #10262664 — 2002 FORD EXPLORER STRUCTURE:BODY

Complaint Details

ODI Number	10262664
Vehicle	2002 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	March 21, 2009
Date Filed	March 21, 2009
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

THE REAR PANEL BELOW THE REAR WINDOW OF MY 2002 FORD EXPLORER CRACKED. WHILE IN THE CAR WASH, TWO THIRDS OF THE REAR PANEL FELL OFF THE BACK OF THE VEHICLE. I HAVE FOUND OUT THAT THIS IS AN EXPENSIVE REPLACEMENT AND THAT FORD HAS BEEN MADE AWARE OF THE PROBLEM. MY CONCERN IS IF IT FELL OFF IN A CAR WASH WHAT WOULD HAPPEN IF IT FELL OFF WHILE I WAS DRIVING 55-65 MPH ON THE HIGHWAY? ALSO, I AM NOT THRILLED ABOUT THE IDEA OF HAVING TO SPEND $500 TO FIX A PIECE OF MY VEHICLE THAT SHOULD REMAIN INTACT. *TR

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