NHTSA Complaint #10262621 — 2002 FORD EXPLORER VISIBILITY

Complaint Details

ODI Number	10262621
Vehicle	2002 FORD EXPLORER
Component	VISIBILITY
Date of Incident	March 17, 2009
Date Filed	March 21, 2009
Mileage	350,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY SUV WAS PARKED IN THE DRIVEWAY. I PUSHED THE REAR WINDOW RELEASE BUTTON TO OPEN THE REAR WINDOW AND IT EXPLODED. GLASS FRAGMENTS WERE FOUND UP TO 12 FEET IN ALL DIRECTIONS. THE NOISE IT MADE WAS LOUD, LIKE A SHOT GUN HAD GONE OFF. A PROFESSIONAL AUTO MECHANIC TOLD ME THAT MY REAR WINDOW REGULATOR MUST HAVE MALFUNCTIONED. CLEARLY THIS IS A DESIGN FLAW THAT FORD SHOULD RECTIFY AND FEAR FOR THE SAFETY OF ANYONE OWNING/USING THIS VEHICLE. I'M CURRENTLY SEARCHING FOR REPLACEMENT PARTS. *TR

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