NHTSA Complaint #10262112 — 2004 DODGE GRAND CARAVAN

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10262112
Vehicle	2004 DODGE GRAND CARAVAN
Component	STEERING
Date of Incident	December 1, 2008
Date Filed	March 17, 2009
Mileage	101,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH ON A COLD DAY, THE POWER STEERING LOCKED UP. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE POWER STEERING HOSE FAILED AND WAS PREVIOUSLY REPLACED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V38600 (STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS). THE SECOND REPLACEMENT WOULD COST $400. A REPORT WAS FILED WITH THE MANUFACTURER, BUT THEY DECLINED TO ASSIST WITH THE REPAIR. THE CONTACT WILL HAVE THE VEHICLE REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 101,000 AND CURRENT MILEAGE WAS 104,355.

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