NHTSA Complaint #10235822 — 2004 DODGE GRAND CARAVAN

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10235822
Vehicle	2004 DODGE GRAND CARAVAN
Component	STEERING
Date of Incident	July 25, 2008
Date Filed	July 25, 2008
Mileage	55,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

VEHICLE HAS 55,000 MILES ON IT AND RACK AND PINION ASSEMBLY IS LEAKING. BASED ON RESEARCH OF OTHER COMPLAINTS, IT IS APPARENT THAT THE RACK AND PINION ASSEMBLY IS DEFECTIVE AND SHOULD BE RECALLED. OBVIOUSLY THIS IS A SAFETY ISSUE AS IT AFFECTS STEERING. THE POWER STEERING DOESN'T FAIL, BUT IT WILL DETERIORATE UNTIL ALL OF THE FLUID LEAKS OUT AND THEN POSSIBLY DAMAGES THE POWER STEERING PUMP. THIS ULTIMATELY COULD CAUSE THE PUMP TO LOCK UP OR IN SOME CASES, LEAK FLUID ON TO THE EXHAUST PIPE AND CAUSE A FIRE. THE REPAIR COST FOR THIS ISSUE IS ~$800-900. MY ESTIMATE WAS FOR $820 (EXCLUDING A NEW ALIGNMENT). *TR

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#10265874 — April 17, 2009 — UNUSUAL GRINDING NOISE WHEN BRAKING AND TURNING AT THE SAME TIME. *TR

#10262112 — March 17, 2009 — TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH ON A COLD DAY, THE POWER STEERING LOCKED UP. T...

#10250904 — December 5, 2008 — EVERY MORNING THE STEERING GROWLS AND MAKES NOISE UNTIL THE VAN WARMS UP. THE DEALER THAT HAS DONE ALL REPAIRS ON THE...

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