NHTSA Complaint #10261854 — 2004 TOYOTA SIENNA

1. A DEFECTIVE WELD ON THE DRIVER SIDE DOOR CHECK ATTACHMENT CAUSED LOUD POPPING NOISE EVERY TIME THE DOOR WAS USED. PROBLEM PROGRESSED INTO A FULL FAILURE OF STRAP/CHECK MECHANISM. 2. PASSENGER SIDE SLIDER DOOR MOTOR FAILED, DOOR WOULD NOT OPEN AUTOMATICALLY. CABLE ON DOOR WAS REPAIRED UNDER WARRANTY, BUT SINCE COMPLETE DOOR MOTOR FAILURE HAPPENED AFTER WARRANTY EXPIRED, DEALER WOULD NOT CONSIDER IT RELATED PROBLEM. WE GOT THE SAME $1700 REPAIR QUOTE NOTED BY MANY OTHERS ONLINE. AFTER MUCH HAGGLING, TOYOTA RELUCTANTLY AGREED TO REPAIR IT FOR LABOR COSTS ONLY AND SUPPLY THE PART. DOOR HAS CHIPPED THE TINTED COATING OFF REAR QUARTER WINDOW AND STILL SOUNDS BALKY AT TIMES, ESPECIALLY WHEN IT'S COLD OUT. LOOKING AT OTHER SIMILAR REPORTS, THIS IS CLEARLY A DESIGN DEFECT. PLEASE MAKE TOYOTA RECALL THESE VANS AND MAKE GOOD ON THIS ISSUE! *TR