NHTSA Complaint #10261758 — 2004 CHRYSLER PACIFICA

STRUCTURE:FRAME AND MEMBERS issue reported to NHTSA

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Complaint Details

ODI Number	10261758
Vehicle	2004 CHRYSLER PACIFICA
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	March 5, 2009
Date Filed	March 13, 2009
Mileage	33,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHEN THE CONTACT TOOK THE VEHICLE TO THE REPAIR SHOP FOR A ROUTINE OIL CHANGE, SHE WAS INFORMED THAT THE PASSENGER SIDE CRADLE WAS CORRODED. SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE SUBFRAME WOULD NEED TO BE REPLACED AT THE COST OF $4,000. THE CURRENT AND FAILURE MILEAGES WERE 33,900. UPDATED 12/09/09 *BF UPDATED 12/10/09.*JB

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