NHTSA Complaint #10261651 — 2002 SAAB 9-5

WE HAVE A COMPLAINT REGARDING RECALL 05V399000 FOR OUR 2002 SAAB 9-5 AERO. OUR IDM SERIAL NUMBER FALLS WITHIN THOSE REQUIRED TO BE REPLACED BY THE RECALL. HOWEVER, SAAB WILL NOT REPLACE IT BECAUSE OUR VIN # DOES NOT FALL WITHIN THEIR RECALL. OUR IDM NEEDS TO BE REPLACED. THIS DOES NOT MAKE SENSE. OUR SAAB WAS DELIVERED IN GERMANY (IT IS US SPEC) TO A SERVICEMEMBER STATIONED THERE. WE BOUGHT IT USED WHILE STATIONED OVER THERE. NO RECALL NOTICES WERE SENT TO US OVER THERE. WE JUST STARTED GETTING RECALL NOTICES ONCE WE SHIPPED THE CAR TO THE STATES. WE HAD TO PROVIDE OUR CERTIFICATE OF ORIGIN TO SAAB. SAAB TOLD US THEY HAD NO IDEA OUR CAR EXISTED UNTIL WE GAVE THEM THE CERTIFICATE OF ORIGIN (WHICH SOUNDS FISHY). THIS RECALL WAS ISSUED BEFORE WE MOVED BACK TO THE STATES. OUR DEALERS SERVICE DEPARTMENT SAYS OUR IDM SERIAL NUMBER AND THE PROBLEM WITH IT FALL WITHIN THE RECALL. BUT SAAB WILL NOT REIMBURSE THEM FOR REPLACING IT. *TR