NHTSA Complaint #10200050 — 2002 SAAB 9-5

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS SUMMARY: DRIVING ON HIGHWAY, PRESSURE LINE FROM FUEL TANK CAME LOOSE AND STARTED LEAKING MASSIVE AMOUNTS OF GAS ALL OVER THE UNDERSIDE OF THE VEHICLE AND STREET. STREAM OF FUEL ON HIGHWAY ALERTED DRIVER. LOST UNKNOWN AMOUNT OF GALLONS OF GAS QUICKLY . HAD TO PULL OVER AND CALL FOR TOW TRUCK TO TAKE TO NEAREST FACILITY. I EVACUATED THE CAR DUE TO LARGE AMOUNTS OF GAS UNDER VEHICLE AND STREAMS OF FUEL NEAR HOT EXHAUST PIPES. TECHNICIAN DISCOVERED FUEL LINE HAD COME LOOSE AFTER LOOKING INSIDE PORT FROM UNDER BACK SEAT. NO EVIDENCE OF ANY BREAKAGE OR OTHER ISSUES THE FIRST EVENT-- THE LINE SIMPLY CAME LOOSE AND WAS EASILY RE-ATTACHED. THE SECOND EVENT HAPPENED IN JUNE 2007 AND FUEL AGAIN WAS POURING OUT FROM THE UNDERSIDE IN A PARKING LOT. I CALLED THE SAME INDEPENDENT DEALER WHO IMMEDIATELY HAD THE CAR TOWED . THIS TIME THE REPAIR WAS DONE WITH METAL STRAPS TO PREVENT ANY FURTHER COMING APART. I THEN RECEIVED A RECALL LETTER FROM SAAB AFTER THIS OCCURRENCE TWO TIMES. I WAS TOLD BY SAAB USA TO SUBMIT REPAIR ORDERS FOR REIMBURSEMENT WHICH I DID. I RECEIVED A DENIAL LETTER UNTIL AN AUTHORIZED SAAB DEALER COULD CHECK THE WORK COMPLETED BY THE INDEPENDENT DEALER. I WAS CALLED BY THE AUTHORIZED DEALER IN MARIETTA, GA AND TOLD THAT I MAY NEED A COMPLETE FUEL ASSEMBLY FOR $1100 DUE TO THE INDEPENDENT DEALERS REPAIRS AFFECTING ELECTRICAL WIRING. THE CAR IS AT THE DEALER FOR INVESTIGATION AND HOPEFULLY A SAAB USA WILL STAND BEHIND THE NEEDED REPAIRS. CONSULTATION ON INTERNET CHAT ROOM SAABNET.COM FINDS THAT AT LEAST 4 OTHER OWNERS OF SIMILAR VINTAGE SAAB 9-5 VEHICLES HAVE EXPERIENCED THIS SAME PROBLEM. SAAB USA IS QUESTIONING MY REPAIRS AT THE INDEPENDENT DEALER. *TR