NHTSA Complaint #10260666 β€” 2004 TOYOTA SIENNA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10260666
Vehicle 2004 TOYOTA SIENNA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 5,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State 00

Consumer Description

I BOUGHT A 2004 TOYOTA SIENNA CE IN OTTAWA, ONTARIO, CANADA, FROM A DEALER, NEW, OFF THE LOT IN AUGUST 2004. BY THE FIRST WINTER, BOTH BACK SLIDING DOORS WOULD FREEZE SHUT, ESPECIALLY THE PASSENGER SIDE, AND WOULD NOT OPEN UNTIL THE VEHICLE GOT REALLY HOT INSIDE. THE DEALER HAD NO SOLUTION, OFFERED NO SOLUTION. IN ADDITION, BY THE SECOND YEAR WE HAD THREE RADIATORS INSTALLED, AND HAD BOTH FRONT DOORS REPAIRED FOR RUSTING UNDER A GENERAL RECALL. ALSO, THE REAR FAN HAS BEEN GOING ON AND OFF, EVEN WITH THE SWITCH IN THE "OFF" POSITION. WE HAVE TAKEN THIS ISSUE TO THE DEALER MANY TIMES, BUT THEY DO NOT HAVE AN ANSWER, NOR A STRATEGY TO FIGURE OUT WHY IT DOES THIS. FINALLY, THIS VEHICLE HAS RATTLED INSIDE FROM DAY ONE AND IS UNPLEASANT TO DRIVE. I FIND THE TOYOTA DEALERS NOT INTERESTED IN YOU ONCE YOU BUY THE CAR, BUT AFTER THREE YEARS TO THE DAY THE CALLED ME WANTING TO KNOW IF I'D BUY A NEW ONE. I WILL NOT BUY ANOTHER TOYOTA. *TR

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