NHTSA Complaint #10260188 — 2003 FORD EXPLORER

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS issue reported to NHTSA

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Complaint Details

ODI Number	10260188
Vehicle	2003 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Date of Incident	February 26, 2009
Date Filed	February 27, 2009
Mileage	74,555 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IN

Consumer Description

TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE LIFTGATE HINGE BROKE ON THE RIGHT SIDE AND THE LEFT SIDE OF THE GLASS WAS WEDGED INSIDE THE ROOF. IF THE HATCH HAD NOT BEEN WEDGED, THE GLASS WOULD HAVE SHATTERED ONTO HER FEET OR CAUSED INJURIES. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V442000 (STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS), ALTHOUGH THE FAILURES WERE IDENTICAL. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS 74,555 AND CURRENT MILEAGE IS 74,575. 4/01/09 *NJ UPDATED 04/07/09. *JB

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