NHTSA Complaint #10253699 — 2003 MINI COOPER

POWER TRAIN:MANUAL TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number 10253699
Vehicle 2003 MINI COOPER
Component POWER TRAIN:MANUAL TRANSMISSION
Date of Incident
Date Filed
Mileage 69,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I BOUGHT A NEW 2003 MINI COOPER WITH A 3 YEAR 36K WARRANTY 6/26/03. WHILE UNDER WARRANTY AND RECEIVING RECOMMENDED MAINTENANCE THROUGH THE DEALER, THE CAR REQUIRED REPAIR OF THE DRIVER'S SEAT WHICH WAS FROZEN IN THE RECLINED POSITION. SHORTLY AFTER THE WARRANTY EXPIRED, AND 10,481 MILES AFTER A DEALER MAINTENANCE CHECK, THE BRAKE LIGHT INDICATOR BEGAN FLASHING. I TOOK IT IMMEDIATELY TO THE DEALER. I WAS TOLD THE ENTIRE BRAKE SYSTEM NEEDED REPLACEMENT FOR $886.60. AT THE SAME SERVICE VISIT, I WAS TOLD THE FRONT STRUTS NEEDED REPLACEMENT TO THE TUNE OF $1600. MY MALE FRIENDS WHO ARE MECHANICALLY INCLINED AND/OR ENGINEERS SAID THAT ONE WOULD NEED TO BE DOING STUNTS IN A CAR TO NEED THAT KIND OF REPAIR AT 50,293 MILES. IT WAS NOT CLEAR WHY THE INDICATOR ONLY TELLS WHEN BRAKES ARE TOTALLY SHOT, OR WHY THE MOST RECENT SERVICE CHECK HAD NOT SHOWN WORN PADS AND DISKS. LATER, AT 53,007 MILES, THE DRIVER'S SIDE WINDOW FAILED AND THAT COST $497.51 TO REPLACE. AT 62,516 MILES THE AIR CONDITIONING SYSTEM DIED WHICH COST $1173.58 TO REPLACE. THE AUTOMATIC DOOR LOCK ON THE DRIVER?S SIDE DOES NOT WORK AND LORD KNOWS HOW MUCH THAT REPAIR WILL COST. NOW AT 69K, THE MANUAL TRANSMISSION NEEDS REPLACEMENT. MY PRESENT MECHANIC (CHEAPER AND MORE RELIABLE THAN DEALERSHIP) SAYS THE REPLACEMENT OF THE TRANSMISSION AND CLUTCH WITH A REMANUFACTURED SYSTEM WILL BE >$4000. THIS IS AN OUTLANDISH AMOUNT OF REPAIR AND REPAIR COST FOR A $19,000 CAR WITH 70K MILEAGE. I HAVE HAD 2 PREVIOUS HONDAS THAT WERE CHEAPER THAN THE MINI AND NEVER NEEDED A CLUTCH OR TRANSMISSION. MY SON DROVE MY $14,000 '95 HONDA CIVIC UNTIL LAST MONTH AND IT HAD 200K MILES. I WILL NEVER BUY ANOTHER MINI, OR BMW FOR THAT MATTER, BASED ON THIS EXPERIENCE. I WILL BE SURE TO DISCOURAGE OTHERS FROM BUYING ONE. I HOPE A CLASS ACTION SUIT IS FORMED. *TR

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