NHTSA Complaint #10252159 — 2004 FORD FREESTAR

DOES ANYONE READ THESE? MY DAUGHTER POSTED A COMPLAINT OVER A YEAR AGO. I JUST READ THROUGH A NUMBER OF COMPLAINTS ABOUT THE 2004 FORD FREESTAR'S TRANSMISSION PROBLEMS. MY SON-IN-LAW PURCHASED THIS VAN FOR MY DAUGHTER FOR MOTHER'S DAY OF 2006 BECAUSE THEY WERE EXPECTING ANOTHER SON AND OUTGROWING THEIR JEEP GRAND CHEROKEE. IN THE WINTER OF 2006 IT STARTED ACTING UP. WE HAD TO GO GET THEM ON CHRISTMAS EVE AS THEY WERE BROKE DOWN ON THE SIDE OF A COUNTRY ROAD ON THEIR WAY TO OUR HOUSE FOR CHRISTMAS. IT WAS DIAGNOSED A CRANK SHAFT SENSOR. AFTER COMING UP WITH THE MONEY TO REPLACE THAT, IT WORKED FINE FOR A WHILE. STARTED AGAIN. THEY WERE TOLD THEY MOST HAVE GOT A FAULTY CRANK SHAFT SENSOR AND REPLACED IT AGAIN. SOME TIME LATER, IT STARTED AGAIN. THEY TOOK IT TO A TRANSMISSION SPECIALIST THAT REPLACED SOME MORE SENSORS. IT RAN FINE ALL SUMMER. WINTER OF 2007 STARTED AGAIN. REPLACING MORE SENSORS. AGAIN THIS WINTER, IT IS DOING THE SAME THING. THIS TIME IT WAS DIAGNOSED AS THE ABS BOX ON THE UNDERCARRIAGE OF THE VAN. $400 FOR THE PART ALONE. MY DAUGHTER WAS SO EXCITED BECAUSE IT RAN BETTER THAN IT EVER HAD AND THEY THOUGHT THEY FIGURED OUT THE PROBLEM. NOW IT IS DOING IT AGAIN. IT SOMETIMES WILL NOT GO IN REVERSE. ACTS LIKE IT IS TAKING OFF IN 3RD GEAR. STALLS OUT. THIS IS THEIR ONLY VEHICLE. HE IS LAID OFF. SHE IS ON THE VERGE OF LOSING HER JOB DUE TO ATTENDANCE AS A RESULT OF TRANSPORTATION ISSUES. THEY ARE STRUGGLING LIKE THE REST OF US TO KEEP THEIR HOME OUR FORECLOSURE AND THEIR UTILITIES ON. THE SAD THING, THEY ARE STILL PAYING PAYMENTS ON THIS VAN! SOMEONE HAVE A HEART HERE! DO SOMETHING! IT IS THE FIRST FORD THEY HAVE EVER OWNED. MY SON-IN-LAW SAYS HE WILL BUY FOREIGN FROM NOW ON. I OWN A FORD ALSO, I WILL NEVER OWN ANOTHER ONE EITHER. THEY HAVE CONTACTED THE FORD DEALERSHIP AS WELL AS THE MANUFACTURER AND GOT NO RESPONSE. THIS IS HOW THEY TREAT THEIR CUSTOMERS. I GUESS THEY DESERVE TO GO IN BANKRUPT IN THIS ECONOMY! *TR