NHTSA Complaint #10251767 — 1999 JEEP GRAND CHEROKEE

I HAVE HAD AN ISSUE WITH THE HEATING AND COOLING UNIT ON THE DUAL ZONE CONTROL IN THE PAST, ABOUT 4,500 MILES AGO, AND TOOK IT INTO THE DEALERSHIP TO HAVE THEM FIX THE PROBLEM. I TOOK IT INTO GET REPAIRED BECAUSE IT WAS NOT FOGGING OR DEFROSTING MY VEHICLES WINDSHIELD AND I WAS UNABLE TO SEE DURING THE WINTER WHEN I WAS DRIVING UP TO COLORADO AND HAD TO STOP EVERY FEW MINUTES TO WIPE OFF THE CONDENSATION. THIS WAS A TERRIFYING EVENT SINCE IT WAS SNOWING ON THE HIGHWAY I WAS TRAVELING ON AND THERE WERE VEHICLES TRYING TO CONTROL THEIR OWN VEHICLES WHICH I COULD NOT SEE. AT ONE POINT WHEN I NEEDED TO PULL THE VEHICLE OVER AND WIPE OFF THE CONDENSATION AND UNFREEZE THE WINDSHIELD WIPERS FROM THE WINDSHIELD I WAS UNABLE TO SEE THE RAILING AND HIT IT, THANKFULLY I WAS ONLY GOING ABOUT 5 MPH BUT I STILL BANGED UP MY BUMPER A LITTLE BUT AT LEAST I DIDN'T DIE. THIS IS AN ISSUE THAT IS OBVIOUSLY DUE TO THE POOR DESIGN OF THE VEHICLE SINCE IT HAS NOW GONE OUT AGAIN IN LESS THAN 5,000 MILES. I CANNOT BELIEVE THAT DAIMLER CHRYSLER HAS NOT RECALLED THE PARTS THAT CAUSE THIS PROBLEM AND ARE WAITING FOR SOMEONE TO DIE FROM THIS DESIGN BEFORE THEY WILL DO THE RIGHT THING AND RECALL. IT COSTS MORE THAN $800 TO REPAIR THE FIRST TIME AND I CANNOT AFFORD TO FIX THIS ISSUE JUST SO THAT I CAN SEE THE CARS THAT ARE ON THE ROAD AND THE LINES TO STAY IN MY LANE. PLEASE HELP! *TR