NHTSA Complaint #10251750 — 1999 JEEP GRAND CHEROKEE

I HAVE A 1999 JEEP GRAND CHEROKEE LIMITED. IT HAS THE SELF DIAGNOSTIC TOOL BUILD INTO THE DUAL ZONE TEMPERATURE CONTROL. I USED THE DIAGNOSTIC TOOL TO EVALUATE THE PROBLEMS THAT I WAS HAVING WITH MY HEATING AND COOLING UNIT OF THE CABIN AND GOT NUMEROUS ERROR CODES. I HAVE APPROXIMATELY 81,000 MILES CURRENTLY. THE MAJOR ISSUE THAT I AM HAVING IS THAT I CANNOT GET MY UNIT TO BLOW HOT OR COLD AIR INTO THE CABIN ALTHOUGH IT WILL TURN ON. I TOOK MY VEHICLE INTO THE LOCAL DAIMLER CHRYSLER DEALERSHIP AND THEY CHARGED ME A PRICE FOR FIXING THIS ISSUE WHICH AT THE TIME I THOUGHT WAS FAIR. THIS LAST DEALERSHIP REPAIR WAS ABOUT 3,000 MILES AGO. AFTER THE REPAIR THE VEHICLES HEATING AND COOLING UNIT OPERATED PROPERLY UNTIL RECENTLY. NOW THE SYSTEM DOES NOT OPERATE PROPERLY ANYMORE AND WILL TURN ON BUT WILL NOT BLOW OUT ANY AIR AT ALL...EVER. I HAVE CONTACTED THE DEALERSHIP TO FIND OUT WHAT THE ISSUE IS AND THEY STATED THAT THEY HAVE HAD A LOT OF VEHICLES THAT HAVE THIS EXACT ISSUES AND NEED TO REPLACE THE ORIGINAL EQUIPMENT AGAIN. AFTER LOOKING ONLINE I FOUND A FORUM ON JEEPSUNLIMITED.COM THAT HAS ABOUT 25 PAGES OF PEOPLE WITH THE SAME COMPLAINT. AT THIS TIME I AM IN AGREEMENT THAT THIS IS AN ISSUE THAT IS RELATED TO THE ORIGINAL DESIGN FROM DAIMLER CHRYSLER COMPANY AND NEEDS TO BE EITHER ADDRESSED AS A RECALL OR AS A LAWSUIT FROM THE PUBLIC THAT HAS BEEN SOLD THESE VEHICLES. THIS REPAIR COST ME OVER $800 LAST TIME I TOOK IT TO THE DEALERSHIP AND WAS NOT EVEN SOMETHING THAT COULD BE FIXED DUE TO OTHER ERRORS ON BEHALF OF DAIMLER CHRYSLER'S ORIGINAL DESIGN. I AM INCREDIBLY FRUSTRATED AND DO NOT KNOW WHAT ELSE TO DO SINCE REPAIRS OF $1,000 EVERY 3,000 MILES IS OUT OF THE QUESTION AND I AM SIMPLY DRIVING AROUND WITH OUT HEAT, SNOW FALLING, AND A PREGNANT WIFE! IF SOMETHING HAPPENS I WILL SUE. THE ORIGINAL PARTS ARE NOT AVAILABLE FOR REVIEW. PLEASE CONTACT ME IF THERE ARE ANY QUESTIONS AND I LOOK FORWARD TO SOME TYPE OF RESOLUTION TO THIS ISSUE. THANK YOU. *TR