NHTSA Complaint #10251613 β€” 2004 TOYOTA SIENNA

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number 10251613
Vehicle 2004 TOYOTA SIENNA
Component STRUCTURE
Date of Incident
Date Filed
Mileage 90,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I OWN A 2004 TOYOTA SIENNA XLE AND MY CONCERN LIES IN THE SLIDING DOORS FREEZING UP WHEN THERE WAS ANY SNOW OR RAIN FOLLOWED BY FREEZING TEMP'S. ONCE FROZEN, THE DOORS CAN NOT BE OPENED WITHOUT BRINGING THE VEHICLE INTO A WARM GARAGE. THE DEALER ACKNOWLEDGED OTHER COMPLAINTS LIKE THIS BUT SAID IT WAS NOT COVERED BY ANY WARRANTY OR RECALL. I PAID FOR NEW SEALS SO AS TO AVOID THE POTENTIAL OF HAVING MY CHILDREN TRAPPED IN THE BACK OF MY VAN. I WAS ALSO TOLD THE NEW SEALS HAVE ANEW DESIGN AND WILL PREVENT THIS FROM OCCURRING AGAIN. WE SHOULD KNOW VERY SHORTLY AS IT IS WINTER. THIS BEGAN LAST WINTER BUT WE WERE FORTUNATE ENOUGH TO ALWAYS PARK IN A WARM GARAGE AT NIGHT. *TR

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