NHTSA Complaint #10248954 — 2001 DODGE RAM QUAD CAB

I HAVE A 2001 DODGE RAM 1500 IN GREAT CONDITION EXCEPT FOR 2 CRACKS STARTING IN MY DASHBOARD COMING FROM THE DEFROSTER VENT AREA WHERE THE 2 SCREWS ARE LOCATED. I UNDERSTAND MANY MANY OTHER RAM OWNERS HAVE THIS PROBLEM AND MANY OF THEIR DASHES HAVE FELL COMPLETELY INWARD EXPOSING WIRING A SUCH. THE LOCAL DODGE DEALERSHIP HAS STATED THAT THIS IS DEFINITELY A PROBLEM BUT THEY CANT FIX IT CAUSE THEIR IS NO OPEN RECALL ON IT YET! AS MUCH MONEY AS WE PAY FOR THESE VEHICLES WE SHOULD BE ABLE TO EXPECT SOMETHING AS FUNCTIONAL AND COSMETIC AS YOUR DASHBOARD TO LAST. ACTION SHOULD BE TAKEN SOON!! DODGE LET A VENDOR SUPPLY THEM WITH SUBPAR MATERIAL AND THEY KNOW IT YET THEY ARE NOT WILLING TO REPLACE THE DASHES? MAKES NO SENSE. I JUST PURCHASE THIS TRUCK A FEW MONTHS AGO FROM A USED CAR DEALER THAT IS WHY THE INCIDENT DATE BELOW IS FILLED IN LIKE IT IS. PLEASE DO THE AMERICAN CONSUMERS SOME JUSTICE AND MAKE THE CHRYSLER CORP FIX ALL THESE CRACKED DASHES. *TR