NHTSA Complaint #10247915 — 2004 TOYOTA SIENNA

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10247915
Vehicle	2004 TOYOTA SIENNA
Component	STRUCTURE
Date of Incident	May 19, 2008
Date Filed	November 7, 2008
Mileage	39,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

MY 2004 TOYOTA SIENNA XLE HAD THE POWER SLIDER DOOR CABLES SNAP WITHIN 3 WEEKS OF ONE ANOTHER, ONE AT 39,000 MILES, THE OTHER AT 40,000 MILES. THIS IS AN EXTREMELY UNSAFE VAN FOR MY KIDS NOW. THERE ARE NO HANDLES TO CLOSE THESE DOORS, AND MY KIDS HAVE A LOT OF TROUBLE WITH THEM. I HAVE READ THAT THIS HAS HAPPENED TO NUMEROUS SIENNA OWNERS, YET TOYOTA DOES NOT RECOGNIZE THIS AS A RECALL ITEM. I USED TO LOVE MY TOYOTA'S, BUT AFTER THIS, I WILL HAVE TO RETHINK MY POSITION. I THINK TOYOTA SHOULD MAKE THIS A RECALL AND PROTECT THEIR REPUTATION. *TR

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