NHTSA Complaint #10246967 — 2001 JAGUAR S-TYPE SUSPENSION:FRONT

Complaint Details

ODI Number	10246967
Vehicle	2001 JAGUAR S-TYPE
Component	SUSPENSION:FRONT
Date of Incident	October 13, 2008
Date Filed	October 28, 2008
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

JAGUAR 2001 S-TYPE HAD A SEVERE STEERING PROBLEM IN OCTOBER 2008. I TOOK IT TO AN ALIGNMENT SPECIALIST WHO CONCLUDED THAT IT COULD NOT BE SAFELY DRIVEN AT ALL, UNTIL THE FRONT LOWER STEERING ARM,SWAY BAR LINK, STEERING KNUCKLE AND TIE ROD WERE REPLACED. IN NOVEMBER 2000, SHORTLY AFTER MANUFACTURE, JAGUAR RECALLED ALL VINS OF THIS MODEL AND YEAR FROM L00001 TO L92349. MY VEHICLE HAS A VIN OUTSIDE THIS RANGE, SO WAS NOT PART OF RECALL. AUTHORIZED DEALER FAILED TO ADVISE OF PROBLEM ALTHOUGH VEHICLE WAS REGULARLY SERVICED THERE FROM 2004 TO PRESENT, MOST RECENTLY IN OCTOBER 2008 SHORTLY BEFORE THIS INCIDENT. JAGUAR AND ITS AUTHORIZED DEALER REFUSE TO COMPENSATE ME FOR REPAIRS REQUIRED AND PERFORMED AS DESCRIBED ABOVE. OLD PARTS MAY YET BE AVAILABLE. *TR

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