NHTSA Complaint #10243118 — 2001 JAGUAR S-TYPE

TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT PURCHASED THE VEHICLE ON SEPTEMBER 12, 2008. LATER THAT SAME DAY, WHILE DRIVING 40 MPH, THE CONTACT TURNED THE STEERING WHEEL TO THE LEFT, BUT THE VEHICLE TURNED IN THE OPPOSITE DIRECTION. THE VEHICLE BEGAN SWAYING LEFT TO RIGHT AND SHE LOST ALL CONTROL. THE VEHICLE CRASHED INTO A MEDIAN AND STOPPED. THE VEHICLE WAS DAMAGED, BUT THERE WERE NO INJURIES. AFTER THE CRASH, THE CONTACT DROVE APPROXIMATELY 5 MPH UNTIL SHE REACHED HER RESIDENCE. SHE EXITED THE VEHICLE AND NOTICED THAT THE TIRES WERE BALD AND THE WIRING PROTRUDED. SHE TOOK THE VEHICLE TO TWO DIFFERENT MECHANICS AND THEY BOTH STATED THAT THE LOWER BALL JOINTS WERE DEFECTIVE ON BOTH SIDES OF THE VEHICLE. THE DEALER ADVISED HER TO CALL THE MANUFACTURER REGARDING NHTSA CAMPAIGN ID NUMBER 00V359002 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 104,742 AND FAILURE MILEAGE WAS 104,000.