NHTSA Complaint #10246809 — 2002 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE

Complaint Details

ODI Number	10246809
Vehicle	2002 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	October 27, 2008
Date Filed	October 27, 2008
Mileage	76,249 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHEN THE CONTACT MANUALLY CLOSED THE LIFTGATE, THE REAR GLASS EXPLODED UNEXPECTEDLY. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 011010000; HOWEVER, IT FAILED TO SUFFICIENTLY CORRECT THE SAFETY DEFECT. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 76,249 AND CURRENT MILEAGE WAS 76,259.

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