NHTSA Complaint #10246731 — 2002 FORD FOCUS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10246731
Vehicle	2002 FORD FOCUS
Component	UNKNOWN OR OTHER
Date of Incident	October 24, 2008
Date Filed	October 26, 2008
Mileage	53,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I HAVE A 2002 FORD FOCUS AND MY IGNITION WON'T TURN. IT JUST FROZE. IT WAS OK. ALL OF A SUDDEN, I HAD AN INTERVIEW TO GET TO AND GOT IN MY CAR AND IT WOULDN'T START. THE KEY JUST WOULDN'T TURN. I AM VERY GRATEFUL THAT I WAS AT HOME WHEN IT HAPPENED. I THINK IT IS A DISGRACE THAT FORD KNOWS THERE IS A PROBLEM AND WON'T DO A RECALL. A RECALL SHOULD NOT BE COMPLETELY ABOUT A SAFETY ISSUE BUT ABOUT PROVIDING THE PUBLIC WITH QUALITY IN THE CARS. OBVIOUSLY, THE CONSUMER IS OF NO IMPORTANCE TO FORD. I THINK THIS WHOLE EXPERIENCE HAS MADE ME DECIDE TO NEVER TRUST A FORD AGAIN. I TOOK THE CAR IN TO TWO MECHANICS WHICH TOLD ME IT WOULD BE A FEW DAYS TO GET THE DEALER PARTS AND THE REPAIR WILL COST OVER $400.00. IT IS A DISGRACE THAT FORD KNOWS THE PROBLEM EXISTS AND HAS DONE NOTHING TO FIX IT. *TR

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