NHTSA Complaint #10245827 — 2002 MERCURY MOUNTAINEER VISIBILITY

Complaint Details

ODI Number	10245827
Vehicle	2002 MERCURY MOUNTAINEER
Component	VISIBILITY
Date of Incident	October 16, 2008
Date Filed	October 17, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

TL*THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. WHEN THE CONTACT OPENED THE LIFTGATE, THE GLASS SHATTERED ON HER HAND. THE BRACKETS CAUSED THE LIFT CYLINDERS TO DETACH FROM THE GLASS AND SHATTER. PRIOR TO THE FAILURE, THE CONTACT HEARD A RATTLING SOUND. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO FORD RECALL NUMBER 04S20 AND NHTSA CAMPAIGN ID NUMBER 01I010000 (VISIBILITY:GLASS, SIDE/REAR). THE FAILURE MILEAGE WAS UNKNOWN BECAUSE THE INSTRUMENT PANEL CONSTANTLY DISPLAYS AN ERROR MESSAGE STATING THAT THE REAR LIFTGATE IS AJAR DUE TO THE FAILURE.

Related Complaints for the 2002 MERCURY MOUNTAINEER

Other VISIBILITY Complaints

#10547529 — October 10, 2013 — HELLO AND GOOD DAY, WHEN I 1ST PURCHASED MY MOUNTAINEER (PURCHASED USED WITH APPROX 119,000 MILES) I TOOK IT TO GE...

#10393076 — March 28, 2011 — TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE VEHICLE WAS PARKED WHEN THE CONTACT OPENED THE REAR LIFTGATE WIN...

#10358928 — October 3, 2010 — 2002 JEEP GRAND CHEROKEE HEATER BLEND DOOR FAILURE NO DEFROSTER HEAT COMPLETE SYSTEM FAILURE OF BLEND DOORS BROKEN ...

#10334242 — June 2, 2010 — I HAD DRIVEN MY 2002 MOUNTAINEER TO WORK, I GENTLY PULLED BACK ON THE GEAR SHIFT, TO PUT IT INTO PARK, AND IT BROKE O...

#10297587 — December 30, 2009 — ON COLD MORNINGS, THE FRONT WINDSHIELD FOGS/FROSTS UP. TURNING HEAT ON AND SELECTING DEFROST PROVIDES LITTLE TO NO A...

Recent Complaints for the 2002 MERCURY MOUNTAINEER

#11562105 — STEERING — December 27, 2023 — Aftermarket rack and pinion system re-manufactured by Detroit Axel began leaking fluid and caused a loss of power ste...

#11469915 — ELECTRICAL SYSTEM — June 18, 2022 — Body : to much rust, corrosion, on rear of truck other failure or detachment of exterior body like rear gate frame co...

#11469915 — POWER TRAIN — June 18, 2022 — Body : to much rust, corrosion, on rear of truck other failure or detachment of exterior body like rear gate frame co...

#11469915 — STRUCTURE:BODY — June 18, 2022 — Body : to much rust, corrosion, on rear of truck other failure or detachment of exterior body like rear gate frame co...

#11463995 — UNKNOWN OR OTHER — May 10, 2022 — Heard a pop noise under hood. Engine shut off battery light came on. Went to open hood and there was a fire.