NHTSA Complaint #10244696 — 2002 CHEVROLET TRAILBLAZER

THE TRANSMISSION IN MY 2002 CHEVROLET TRAILBLAZER BEGAN TO KICK OR SURGE IN 2ND GEAR WHICH CREATED A BANG IN THE REAR END. I HAD VEHICLE INSPECTED BY A GM DEALER AND THEY TOLD ME THE COULD DETERMINE WHERE THE PROBLEM WAS COMING FROM. THEY SUGGESTED THAT I SHOULD KEEP DRIVING THE VEHICLE. ABOUT 2 WEEKS AFTER THE INSPECTION, THE TRANSMISSION IN MY 2002 CHEVROLET TRAILBLAZER FAILED WITH 70,000 MILES WHEN I WAS PULLING OUT OF A PARKING LOT. VEHICLE LEFT ME AN 2 PASSENGERS STRANDED AND I HAD TO PAY TO TOW THE VEHICLE. THE SAME GM DEALERSHIP TORE DOWN THE TRANSMISSION AND DETERMINED THE CAUSE WAS A FAILED SUNGEAR IN THE TRANSMISSION. GM DID NOT STAND BEHIND ANY OF THE REPAIR EVEN THOUGH THEY ADMITTED TO ME OVER THE PHONE THAT THERE IS A PROBLEM WITH THE TRANSMISSION (MODEL# 4L60E). I WAS NOT ABLE TO AFFORD THE $3,200 FACTORY REBUILD THAT THE GM DEALER OFFERED TO SELL ME, WHICH GM SAID WAS ALREADY AT A DISCOUNT. ALL I COULD AFFORD A THE TIME WAS TO REPLACE THE TRANSMISSION WITH A USED TRANSMISSION WITH 40,000 MILES ON IT. NOW I HAVE ABOUT 8,000 MILES ON THE VEHICLE SINCE THE REPLACEMENT AND THE SAME ISSUE IS HAPPENING AGAIN. I UNDERSTAND I TOOK THE CHANCE WITH THE USED TRANSMISSION. THE FACT THAT GM ADMITS THAT THERE IS A PROBLEM DIRECTLY TO A CONSUMER AND THEY DON'T STAND BEHIND THE PROBLEM SHOWS POOR COMPANY ETHICS. GM ADMITS THE PROBLEM BUT WILLINGLY ALLOWS THE FAULTY VEHICLES OUT ON THE ROAD RISKING THE LIVES OF LOVED ONES AND CHILDREN. *TR