NHTSA Complaint #10244477 — 2003 FORD WINDSTAR

PURCHASED A USED VAN FROM LOCAL DEALER. IT HAS A DVD PLAYER ALREADY INSTALLED (NOT FACTORY INSTALLED). APPROX. 6 MONTHS LATER, I COMPLAINED TO SERVICE ASSOC. WHILE GETTING AN OIL CHANGE, THAT MY RADIO DOES NOT GET STATIONS CLEARLY. MAYBE THERE'S A PROBLEM WITH THE ANTENNAE. HE SAID, "IT'S A FORD THING" IN 2005 I TOLD SAME SERVICE ASSOC. THAT THE 'DOOR IS AJAR' LIGHT KEEPS COMING ON. THE TRUNK. HATCH LIGHT COMES ON AND STAYS ON EVEN WHEN BACK IS CLOSED. AND THE INTERIOR LIGHTS GO ON AND OFF. AND THE DVD PLAYER NO LONGER WORKED. HE SAID IT COULD BE THE CONTACTS, AND HE WOULD CLEAN THEM BUT THERE'S 'NO GUARANTEE". THE NEXT SERVICE CHECK, I TOLD HIM THAT THE LIGHTS STAY ON AFTER THE DOORS ARE CLOSED AND I 'M AFRAID MY BATTERY WILL GO DEAD. ALSO THAT THE POWER LOCKS NOW GO ON AND OFF WHILE DRIVING AROUND. I WAS TOLD THAT IT WAS PROBABLY AN ELECTRICAL PROBLEM BUT THAT IT WAS NOT UNDER ANY WARRANTY AND IT WOULD BE VERY COSTLY,IT COULD TAKE HOURS AND HOURS OF LOOKING FOR THE PROBLEM AND IT MAY NEVER BE FOUND. I WENT HOME AND MY HUSBAND PURCHASED AND CHANGED THE CONTACT THING FOR THE BACK DOOR. THE LIGHT FOR THAT BACK HATCH THEN STOPPED STAYING ON WHEN THE DOOR WAS CLOSED. I WAS VERY CONCERNED ABOUT THE LOCKS GOING UP AND DOWN WHILE DRIVING MY THREE SMALL CHILDREN AROUND. HOW COULD I KNOW IF THE LOCKS WERE ENGAGED OR NOT??? IF THERE IS A 'SHORT; COULD A FIRE START?? I CALLED THE FORD CO. CONSUMER NUMBER, EXPLAINED MY PROBLEMS AND THE REP. JUST TOLD ME THAT "THERE IS NO RECALL FOR THOSE PROBLEMS WITH THAT VAN". I SAID I WAS AFRAID FOR MY CHILDREN'S SAFETY, NOT KNOWING IF THE DOORS WERE LOCKED OR OPEN. WHEN REPEATED HER STATEMENT AND SAID TO TAKE IT TO THE DEALER AT MY EXPENSE. IT IS NOW 2008, MY LOCKS CONTINUE TO GO UP AND DOWN WHILE DRIVING RANDOMLY, I HAVE TO TURN ALL THE INTERIOR LIGHTS OFF AND LEAVE THEM OFF, ALREADY REPLACED A BATTERY, BACK DOOR IS OPEN LIGHT STILL STAYS ON!! PLEASE ADVISE ME!! I AM QUITE FRUSTRATED AND NERVOUS ABOUT THIS VEHICLE. *TR