NHTSA Complaint #10242523 — 2003 DODGE RAM 3500

VEHICLE SPEED CONTROL issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10242523
Vehicle 2003 DODGE RAM 3500
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage 101,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

CRUISE CONTROL MALFUNCTION - 2003 DODGE RAM 3500, CUMMINS DIESEL, MANUAL TRANS. SEPT 15TH, 2008, 9AM I LEFT MY HOME AT 3:30 AM ON MY WAY TO DENVER FOR WORK. I USED THE CRUISE CONTROL THROUGH THE TOWN OF GLENWOOD SPRINGS AT 55-60 MPH OR SO, THEN MADE MY WAY INTO THE GLENWOOD CANYON AT JUST BEFORE 4:45 AM, WHICH HAS A POSTED SPEED OF 50 MPH. THERE WAS A CONSTRUCTION PROJECT IN THE FIRST TUNNEL IN THE CANYON, SO I TAPPED THE BRAKE AND SLOWED TO ABOUT 40 MPH, IN 6TH GEAR. AS I EXCITED THE CONSTRUCTION AREA, I HIT THE 'RESUME' BUTTON FOR THE CRUISE AND THE TRUCK BEGAN TO ACCELERATE (APPROX 4:47 AM). SOON I WAS GOING OVER 70 MPH AND ACCELERATING AT FULL THROTTLE. I TAPPED THE BRAKE AND THE CRUISE DID NOT TURN OFF... I HIT THE BRAKE AGAIN, HARDER THIS TIME IN CASE I DIDN'T USE ENOUGH PRESSURE THE FIRST TIME. AGAIN, NOTHING. AT THIS POINT THE TRUCK IS RUNNING AT 80+ MPH AND I'M COMING UP ON A SEMI IN THE SLOW LANE, SAME LANE THAT I'M IN. I HAD TO SWERVE AROUND THE TRACTOR-TRAILER, WHILE AT THE SAME TIME ATTEMPTING TO SHUT THE CRUISE CONTROL OFF, BACK ON AND OFF AGAIN, TRYING TO STOP THE TRUCK. AS I GET PAST THE TRACTOR-TRAILER I'M RUNNING WELL OVER 80 MPH AND I'M STARTING TO PANIC. I START PUMPING THE BRAKES OVER AND OVER, ATTEMPTING TO CONTROL THE TRUCKS SPEED AROUND ONE OF THE CANYON CORNERS. AFTER 30 SECONDS THE TRUCK STOPPED IT'S FULL-THROTTLE ATTACK. I EXITED THE CANYON AND KEPT DRIVING FOR ANOTHER 10 MINUTES OR SO, THEN PULLED OVER ON THE SIDE OF THE FREEWAY. THE ENGINE WAS RUNNING AT 2000 RPM. I DROVE TO THE NEXT EXIT AND PARKED. EVENTUALLY THE RPM'S DROPPED TO 1500 AND I SHUT IT OFF. I DO NOT FEEL SAFE IN THAT TRUCK AT ALL. MY WIFE DRIVES THE TRUCK MORE OFTEN THAN I DO, IT REALLY SCARES ME TO THINK IF SHE WERE DRIVING WHEN THIS HAPPENED. THIS ISSUE WAS REPORTED TO CHRYSLER ON THE 15TH OF SEPT, 2008. CHRYSLER CASE# 17902313 TRUCKS THERE WAS A REQUIRED UPDATE ON THE ECM WHICH WAS DONE AND CURRENTLY NO RECALLS ON THIS VIN#. *TR

Related Complaints for the 2003 DODGE RAM 3500

Other VEHICLE SPEED CONTROL Complaints

#10159112 DT*: THE CONTACT STATED WHILE GOING OVER A HILL AT 5 MPH THE VEHICLE JUMPED OUT OF GEAR AND ACCELERATED WITHOUT WARN...
#10158363 WHEN TOWING WITH THE VEHICLE IT DOES NOT RESPOND WHEN PRESSING THE GAS PEDAL. HAVE TO PULLOVER LET TRUCK REST FOR A...
#10157439 DT*: THE CONTACT STATED WHILE THE VEHICLE IS INITIALLY STARTED, THERE IS A HESITATION WHEN THE ACCELERATOR PEDAL IS ...
#10092798 THE VEHICLE LURCHED FORWARD IN EVERY GEAR EXCEPT IN NEUTRAL WHEN DEPRESSING THE CLUTCH WHEN STARTING THE ENGINE. THE...
#10037630 WHEN ACCELERATING AT VARIOUS SPEED VEHICLE WOULD HESITATE, CAUSING A DISTRACTION TO CONSUMER. DEALER HAD BEEN NOTIF...

Recent Complaints for the 2003 DODGE RAM 3500

#11604425 SUSPENSION The contact owns a 2003 Dodge Ram 3500. The contact stated while driving at various speeds, there was a clunking soun...
#11331110 STRUCTURE:BODY FRAME RUSTED THROUGH IN SEVERAL PLACES. SERVICE PROVIDER HAD PROBLEMS PLACING TRUCK ON LIFT DUE TO FRAME INTEGRITY TO...
#11308625 AIR BAGS AIR BAN LIGHT IS ON
#11152071 STRUCTURE:BODY DASH BOARD IS CRACKING AND CAVEING IN.
#11151794 POWER TRAIN HAD TO REPLACE CARRING BEARING AND SLEEVE BUSHING ON DRIVE SHAFT HAD A LOT OF WABLE IN STEERING
Check any vehicle history by VIN - Free vehicle history report